cv990 Terms and Conditions — Your Rights and Responsibilities

1 General Introduction and Acceptance

cv990 is an online gaming platform offering live casino, cricket betting, slots, multi bet, Plinko, and various other gaming options for players in Bangladesh. Using the platform means you agree to abide by these Terms and Conditions in full.

These Terms and Conditions are written in English and apply to users in Bangladesh. In the event of any conflict between the English and Bengali versions, the Bengali version shall be considered authoritative.

1.1 Scope of Service

cv990 is committed to providing an online gaming experience in a safe and transparent environment. The platform uses SSL encryption technology to keep your information and financial transactions secure. We use certified Random Number Generator (RNG) technology to ensure fair play.

1.2 Priority of Terms

Where separate terms exist for specific bonuses, promotions, or games, those terms apply alongside these general terms. In the event of a conflict between specific terms and general terms, the specific terms take precedence.

2 Account Registration and Eligibility

To open an account and use the services at cv990, the following eligibility requirements must be met:

2.1 Age Requirement

This platform is only permitted for users aged 21 or older. Account registration and gaming by minors is strictly prohibited. cv990 reserves the right to verify age at any time and may request proof of identity when necessary.

2.2 Number of Accounts

Each user may operate only one account. If any individual creates multiple accounts, cv990 reserves the right to close all such accounts and forfeit any balances held.

2.3 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Allowing any third party to access your account is prohibited. If you suspect any unauthorized access to your account, notify our support team immediately.

2.4 Obligation to Provide Accurate Information

All information must be provided accurately and completely at the time of registration. Creating an account with false or misleading information may result in the account being suspended or closed.

3 Deposits, Withdrawals and Payments

3.1 Supported Payment Methods

cv990 currently supports the following mobile banking methods:

• bKash — Bangladesh's most widely used mobile wallet service
• Nagad — Digital financial service authorized by the Postal Department
• Rocket — Mobile banking solution by Dutch-Bangla Bank
• Upay — UCB's digital payment platform

3.2 Minimum Deposit and Withdrawal

The minimum deposit and minimum withdrawal amount for each payment method is ৳500 (five hundred taka). Transactions below this amount will not be processed.

3.3 Withdrawal Processing Time

Approved withdrawals generally reach your designated mobile banking account within 10 to 45 minutes. In some cases, identity verification or technical reasons may cause a slight delay.

3.4 Withdrawal Terms

Before processing a withdrawal request, cv990 verifies the following:

• The account must have a sufficient balance
• The wagering requirements of any active bonus must be fulfilled
• The designated payment method must match the registered number
• Account identity verification must be completed

3.5 Deposit Responsibility

If a deposit is not credited to your account for any reason, notify the support team with proof of the transaction. cv990 is not responsible for failures in any third-party payment system, but we will assist in resolving the issue.

4 Bonus and Promotion Policy

4.1 Welcome Bonus

A 120% welcome bonus is available on your first deposit at cv990, up to a maximum of ৳8,000. For example, a deposit of ৳1,000 gives a bonus of ৳1,200, bringing the total balance to ৳2,200. A deposit of ৳14,000 gives the maximum bonus of ৳8,000, bringing the total balance to ৳22,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20 times the bonus amount. Wagering applies only to the bonus amount, not to the combined total of the deposit and bonus. Example: ৳1,200 bonus × 20 = ৳24,000 in bets must be completed before winnings from the bonus become withdrawable.

4.3 Bonus Usage Rules

• A user may receive the welcome bonus only once
• Bonus funds may be used for placing bets and cannot be withdrawn directly
• Wagering must be completed within the specified time limit for the bonus to remain valid
• Attempting to earn bonuses using multiple accounts or a VPN is prohibited
• cv990 reserves the right to cancel or modify any bonus

4.4 Other Promotions

cv990 runs various promotions on a regular basis. Separate terms apply to each promotion and are clearly stated in the promotion announcement. Always read the relevant terms carefully before accepting a promotional offer.

5 Gameplay and Fair Use Policy

5.1 Fair Play Commitment

cv990 is committed to providing a fair and transparent gaming environment for all players. Our games operate through certified RNG technology, which ensures the random nature of outcomes. No game result is predetermined or manipulated.

5.2 Betting Rules

Specific betting limits apply to each game category. Bets cannot be changed after a game has started. If a game is left incomplete due to a technical error, cv990 will determine the result of that game in accordance with the applicable rules.

5.3 Technical Issues

In the event of an internet disconnection or software error, the game history will be verified from cv990's server logs, which shall be considered final. If you have a claim related to such a situation, notify the support team within 24 hours.

6 Prohibited Activities

The following activities are strictly prohibited on the cv990 platform:

• Using the platform for the purpose of money laundering
• Using automated software, bots, or artificial intelligence to gain a gaming advantage
• Attempting to access another user's account
• Exploiting system or security vulnerabilities in the platform
• Operating an account using a false identity or another person's information
• Operating multiple accounts with the intent to abuse the bonus system
• Harassing or behaving disrespectfully toward other players
• Operating an account on behalf of a minor

cv990 reserves the right to permanently close the account and forfeit the balance of any user found to be engaged in any of the prohibited activities listed above.

7 VIP Program and Loyalty Rewards

cv990's VIP program has four tiers. Weekly cashback and special benefits are provided at each tier:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback

7.1 Tier Advancement Rules

Higher VIP tiers can be reached through consistent active gaming. VIP tier benefits are automatically added to the account each week. VIP benefits may be provided in the form of bonus funds, in which case the relevant wagering requirements will apply.

7.2 VIP Benefit Limitations

cv990 reserves the right to change the structure or benefits of the VIP program at any time. If an account remains inactive for a specified period, the VIP tier may be reduced. VIP benefits cannot be transferred to another account.